5. Improve the flow - through attractors and elimination of hindrances
This is the third process principle giving guidance to the mobilisation and release of potential in our people. Why go against the flow?
As a river has a dynamic flow, so has an organisation. We need to identify the attractors that ensures the “pull” that will release the flow; the potential of the people. By identifying strong and compelling attractors, some of the obstacles that lie in our way will lose its importance and disappear naturally, and thus improving the flow.